Terms & Conditions
Welcome to Lakshya – The Gold Smith, Jodhpur. By accessing or using our website and services, you agree to the following terms and conditions:
1. Introduction
Welcome to LakshyaTheGoldsmith (“we”, “our”, “us”).
By accessing or purchasing from our website, you agree to the following Terms and Conditions. Please read them carefully before using our site or placing any order.
If you do not agree with any part of these Terms, please discontinue use of our website immediately.
2. Eligibility
To use this website, you must:
Be at least 18 years old or have permission from a parent/guardian.
Agree to provide accurate, current, and complete information during registration or checkout.
We reserve the right to cancel orders or refuse service if any information provided is found to be false, misleading, or incomplete.
3. Products and Authenticity
All our jewellery pieces are made from hallmarked silver to ensure purity and authenticity.
We strive to display product images, weights, and descriptions as accurately as possible. However, slight variations in color, weight, or size may occur due to photography or handmade craftsmanship.
Each item is checked and packaged carefully before dispatch.
4. Pricing and Payment
All prices displayed on our website are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
Prices are subject to change without prior notice.
We accept secure payments through trusted gateways (credit/debit cards, UPI, wallets, and net banking).
LakshyaTheGoldsmith does not store or have access to your full payment details — all transactions are processed through encrypted and verified gateways.
5. Order Confirmation and Cancellation
Once your order is placed, you will receive an order confirmation email or SMS.
We reserve the right to cancel any order due to stock unavailability, pricing errors, or suspicious activity.
Customers can request cancellation within 24 hours of placing the order (before dispatch) by contacting our support team at [insert email/contact].
6. Shipping and Delivery
We offer nationwide delivery across India.
Orders are dispatched within 2–5 business days, depending on stock and customization.
Once shipped, tracking details are shared via email/SMS.
Delivery timelines may vary due to courier delays or unforeseen events beyond our control.
7. Returns, Exchanges, and Refunds
Return requests must be raised within 48 hours of delivery, along with unboxing video proof for damage claims.
The item must be unused, in its original packaging, and accompanied by the original invoice and certificate.
Refunds (if approved) will be initiated within 7–10 working days after product inspection.
Custom-made or personalized jewellery items are not eligible for return or exchange.
8. Hallmark and Quality Assurance
All products are BIS hallmarked silver jewellery, ensuring purity and compliance with Indian standards.
We also use nickel-free and anti-tarnish finishing, making our jewellery safe for everyday wear.
9. Intellectual Property
All content on this website — including images, product designs, text, graphics, and logos — is the property of LakshyaTheGoldsmith and is protected under applicable copyright laws.
Reproduction or unauthorized use of any material without written consent is strictly prohibited.
10. Limitation of Liability
We take utmost care to ensure safe delivery and accurate product descriptions.
However, LakshyaTheGoldsmith shall not be liable for any indirect, incidental, or consequential damages arising from product misuse, unauthorized modification, or external wear factors.
Natural tarnishing of silver due to oxidation or exposure to chemicals (perfume, sweat, etc.) is normal and not considered a defect.
11. Privacy and Data Protection
Your privacy is important to us. All personal information shared with LakshyaTheGoldsmith is handled in accordance with our Privacy Policy and is never sold or shared with third parties for marketing purposes.
12. Governing Law and Jurisdiction
All disputes arising out of or relating to these Terms shall be governed by and interpreted in accordance with the laws of India, with jurisdiction in Jodhpur, Rajasthan.
13. Updates to Terms
We may modify or update these Terms & Conditions from time to time. Updates will be posted on this page with the revised “Effective Date.”
By continuing to use the website after any such changes, you agree to the updated Terms.
📞 Need Help?
Call us at: +91‑8690469191
Email: support@lakshyajodhpur.com
''LakshyaTheGoldsmith stands for purity, trust, and transparency — offering hallmarked silver jewelry crafted with love and care in the heart of Jodhpur.''
