Effective Date: [Insert Date]
Brand Name: LakshyaTheGoldsmith
Location: Jodhpur, Rajasthan, India
Shipping & Delivery Policy
1. Overview
At LakshyaTheGoldsmith, every piece of silver jewellery is packed with love and care to ensure it reaches you in perfect condition.
We deliver across India through trusted and reliable courier partners to make your shopping experience smooth, safe, and timely.
2. Processing Time
Orders are usually processed and dispatched within 2–5 working days after successful payment.
Custom-made or personalized jewellery may take additional 3–7 days depending on design and availability.
Orders placed on weekends or public holidays are processed on the next working day.
3. Shipping Partners
We use trusted and verified courier services such as:
BlueDart, Delhivery, DTDC, India Post, and Shiprocket logistics partners.
Each shipment is handled carefully to ensure the jewellery remains secure and damage-free during transit.
4. Shipping Charges
We offer Free Standard Shipping across India on orders above ₹999.
A nominal shipping fee may apply to orders below ₹999 or remote locations.
Shipping costs (if any) will be displayed during checkout before final payment.
5. Delivery Time
Estimated delivery time is usually 5–9 working days depending on your pin code and courier service availability.
Remote or rural locations may take a few extra days.
Once your order is dispatched, you’ll receive a tracking link via email or SMS to monitor your shipment in real-time.
6. Order Tracking
After dispatch, you will receive an email/SMS with your tracking number and courier partner name.
You can track your order on our “Track Order” page or directly on the courier’s website.
In case of any delivery delay, you can contact our support team for assistance.
7. Delivery Guidelines
Please provide a complete and accurate shipping address, including pincode and active contact number, to avoid delays.
Our courier partners will attempt delivery up to 2–3 times before the package is returned to us.
If the delivery fails due to incorrect address, non-availability, or refusal, re-shipping charges may apply.
8. Damaged or Tampered Packages
If you notice any tampering, damage, or unsealed packaging at the time of delivery, do not accept the parcel.
Record a short unboxing video and inform our support team within 24 hours of delivery for quick resolution.
Once verified, we’ll arrange a replacement or refund as per our Return Policy.
9. International Shipping
Currently, LakshyaTheGoldsmith ships only within India.
We are working on expanding our delivery network for international customers soon.
10. Responsibility and Insurance
All parcels are shipped with tamper-proof and protective packaging.
LakshyaTheGoldsmith is not liable for delays caused by courier agencies, natural calamities, lockdowns, or other circumstances beyond our control.
11. Change of Address
If you need to update your shipping address before dispatch, please contact us immediately at:
📧 [Insert your email] or 📞 [Insert phone number]
Address change requests after dispatch cannot be accommodated.
12. Contact Us
For any shipping or delivery-related questions, please contact:
LakshyaTheGoldsmith
Jodhpur, Rajasthan, India
📧 Email: support@lakshyathegoldsmith.com
📞 Phone: [Insert contact number]
🌐 Website: [Insert website URL]
"Every piece from LakshyaTheGoldsmith is handled with care, packed with purity, and delivered with trust — straight from Jodhpur to your doorstep."
